Customer Service vs. Sales Culture: The Choice Is Yours

Customer service is the focus of business of all sizes, and you often hear claims of “rated best for customer service” or other similarly worded accolades, but do you really know how to gauge a business’s customer service? In a world where sales culture is prominent, many consumers have forgotten the beauty of true customer […]

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Resolving to Keep Your Resolutions: Make 2018 Your Best Year Yet

Happy New Year and welcome 2018! Carroll Marshall Insurance is looking forward to another great year of serving the greater Winter Haven area, and we can’t wait to help our friends and neighbors here in Polk County make this the best year to date. We know at this point in the new year, many people, […]

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Snowbirds Don’t Fly…So Check Your Coverage!

Welcome back to all of our local snowbirds! We are glad to have you back in the Sunshine State and hope you enjoyed your Spring and Summer travels this year. Now that you’re back in Florida, it might feel like vacation, and you could be tempted to leave your worries behind, including thoughts about your […]

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Tips to “Fall Back” on: How to Survive This Week’s Time Change

It’s that time of year again when evening temperatures start to cool down here in Florida, and people began to enjoy preparations for the upcoming holiday season. A key part of the “winter” season is also the time change, when we can “Fall Back” and, seemingly, gain another hour in our day. However, this gain […]

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Set Them Up for Success: Teaching Young Drivers The Rules of The Road

Youth is considered something to be cherished, and enjoyed, which often means young people are allowed some flexibility when it comes to rules and regulations. While lack of accountability for television time, data usage on their smartphone, or breaking curfew might be ok every now and then, one area that allows ZERO wiggle room is […]

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Welcome to Florida! Tips for New Residents

Are you new to the Florida area? We want to be some of the first to welcome you! Here in Central Florida, we can tell you to prepare for plenty of sunshine, life on the lake, and wonderful communities built from local businesses and friendly neighbors. Carroll Marshall Insurance is proud to be part of […]

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Bridging Your Unemployment: Make the Most of Your Job Search

Fall is here, and the time of year when festivities and fun begin is upon us. Halloween is right around the corner, closely followed by Thanksgiving and then, suddenly, it’s Christmas! If you are unemployed though, you might be wondering “what’s next?” for you and your family. This time of year can be hard if […]

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Hurricane Preparation for Central Florida

Hurricane preparation is a popular topic here in Central Florida, but for folks in Polk County, it can look very different than that of our neighbors on the east and west coasts of the state. As Hurricane Irma presses down on the islands south of Florida, we are gearing up for a possible hit from […]

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Water Can Be “Ruff:” Protect Your Pooch This Summer

Summer is in full swing, and here in Central Florida that means people are heading to the water at every available opportunity to escape the heat. From lakes, to pools, to beaches, for many Florida residents the fun will include their dogs. Just as you would with children, there are some precautionary and protective measures […]

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