The Customer-Centered Difference

What do you expect from a business when you see they are “rated best for customer service” or other similarly worded accolades? Are you impressed by something as simple as receiving a response within 24-hours. Perhaps you consider “customer service” even the most basic provision, like an Email from a representative. In a world where […]

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Covering the Miles: Making Sure Your Child Is Ready for Summer Travels

With summer upon us, parents around Polk County are finalizing plans for summer camps, volunteer trips, and other travels their children will be going on while out of school for the next couple of months. These trips are a great way for a child to gain independence, learn valuable skills, and better themselves as they […]

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