Customer Service vs. Sales Culture: The Choice Is Yours

Customer service is the focus of business of all sizes, and you often hear claims of “rated best for customer service” or other similarly worded accolades, but do you really know how to gauge a business’s customer service? In a world where sales culture is prominent, many consumers have forgotten the beauty of true customer […]

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Resolving to Keep Your Resolutions: Make 2018 Your Best Year Yet

Happy New Year and welcome 2018! Carroll Marshall Insurance is looking forward to another great year of serving the greater Winter Haven area, and we can’t wait to help our friends and neighbors here in Polk County make this the best year to date. We know at this point in the new year, many people, […]

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Home for the Holidays: Using Your Time Together to Plan for the Future

December is just around the corner, and families all over Polk County will be welcoming loved ones to the Sunshine State for holiday celebrations, or they will be hitting the road to head up north to see their families (and perhaps enjoy a white Christmas!). Regardless of where you celebrate, Christmas is a time when […]

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Be Ready, Rain or Shine: How Event Insurance Protects Your Investment

Planning a large event like a wedding, a fundraiser, or a concert? Chances are, you have been approached by EACH vendor about various insurance “policies” for their products and/or services. Insuring your caterer, tux rentals, honeymoon plans, venue, guests, etc. could seem like a good idea, but if can cost you thousands in the end. […]

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Hitting the Trail: Your Camping (Coverage) Checklist

If you enjoy camping, and live in Central Florida, chances are you are using this week’s Spring Break period here in Polk County to head out on an adventure before the weather here is too hot to bear.  We know that hitting the woods, whether for a couple of nights or for a whole week, […]

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